Welcome to Galdreni.com (the “Site”), operated by Shenzhen Weizhengmei E-commerce Co., Ltd. for the Galdreni® home-care and household-cleaning brand.

These Terms of Service (“Terms”) govern your access to and use of the Site, its content, customer-account features and related services (together, the “Service”).

By using the Service, you agree to these Terms to the extent permitted by applicable law.

Please also review our Privacy Policy, Return & Refund Policy and Shipping Policy.

If you do not agree with these Terms, please do not use the Service.

Nothing in these Terms removes or limits rights that cannot lawfully be waived.

“We,” “us” and “our” refer to Shenzhen Weizhengmei E-commerce Co., Ltd. as the disclosed operator of Galdreni.com.

Jinguang Gai is the designated Brand Representative and brand contact for Galdreni®.

These Terms apply to use of Galdreni.com and its online services.

A purchase is also subject to applicable product descriptions, pricing, shipping information and transaction terms disclosed at checkout.

Where terms conflict, mandatory consumer law takes precedence.

Customers must be at least 18 years old, or the age of legal majority where higher, to place an order.

By ordering, you confirm that you have legal capacity to enter into the transaction and that your use of the Service complies with applicable law.

Use the Site only for lawful purposes.

You must not:

• submit fraudulent orders;
• impersonate another person;
• interfere with Site security;
• introduce malware or malicious code;
• access another person's account without authorization;
• infringe intellectual-property, privacy or other legal rights;
• collect Site data using unauthorized automated methods; or
• use the Service to facilitate unlawful activity.

Where customer accounts are available, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials.

Notify us promptly if you suspect unauthorized account access.

We aim to keep product descriptions, specifications, stock availability, pricing, promotions and other Site information accurate.

Typographical, photographic, technical or administrative errors may occasionally occur.

Material errors affecting an existing order will be addressed in accordance with applicable transaction terms and consumer law.

Galdreni® offers home-cleaning and household-care products across categories that may include:

• multi-surface and everyday cleaning products;
• kitchen cleaning and degreasing products;
• bathroom and toilet-care products;
• laundry detergent and fabric-care products;
• dishwasher and washing-machine maintenance products;
• stainless-steel and glass-care products;
• odor-control and storage-freshness products; and
• pet-home hard-floor cleaning products.

Review the applicable product page, package and instructions for information including:

• dimensions and quantities;
• formula, fragrance or materials where provided;
• included components;
• compatible surfaces, fabrics or appliances;
• dilution, dosage and application instructions;
• rinsing and drying instructions;
• storage guidance; and
• safety warnings and precautions.

Lifestyle photographs may include decorative objects or props that are not included unless expressly identified as part of the purchased product.

Follow all instructions, warnings, precautions and intended-use information supplied with the applicable Galdreni® product.

• Use each product only for its intended household-care purpose.
• Read the label and package directions before first use.
• Use cleaners only on compatible surfaces, fabrics or appliances.
• Spot-test where appropriate before wider application.
• Follow stated dilution, dosage, dwell-time, rinsing and drying instructions.
• Do not mix household cleaning products unless expressly stated as safe.
• Keep tablets, pods, sheets, wipes, gels, concentrates and sachets out of reach of children and pets.
• Do not ingest cleaning products and avoid unnecessary eye or prolonged skin contact.

Use and store each Galdreni® product according to its applicable instructions.

• store liquid sprays and concentrates upright where instructed;
• keep moisture-sensitive sheets, tablets, pods and wipes sealed and dry;
• keep products away from excessive heat, flame or direct sunlight where applicable;
• close caps, triggers and containers securely after use;
• store odor-control sachets and pods according to package instructions;
• keep products in their original labeled packaging where practical; and
• inspect reusable applicators or containers before use.

Before submitting an order, review the:

• product;
• quantity;
• price;
• discounts;
• taxes where applicable;
• shipping charge; and
• final order total.

Submitting an order authorizes the payment shown at checkout.

If we cannot fulfill an accepted order, we will provide the refund or other remedy required by applicable law.

Prices, availability, discounts and promotions may change for future orders.

The price and terms accepted at checkout normally govern the applicable transaction.

We will not add undisclosed merchant charges to an accepted purchase.

If Galdreni® offers any product on a recurring basis, the recurring price, billing frequency, delivery frequency, renewal terms and cancellation method will be disclosed before enrollment.

A one-time purchase does not authorize recurring charges.

This section does not mean that every Galdreni® product is currently offered by subscription.

Shipping destinations, available methods, fees and estimated delivery times are described in our Shipping Policy and displayed at checkout where applicable.

Delivery dates are estimates unless a specific delivery guarantee is expressly provided.

Tracking is provided where supported by the selected carrier or shipping method.

Any advertised free-shipping threshold, delivery promotion or geographical restriction applies only while that offer is active and its stated conditions are met.

Where Galdreni.com advertises free standard shipping on qualifying orders of US$38 or more, that offer remains subject to the conditions shown on the Site and checkout.

Eligible direct purchases are governed by our Return & Refund Policy .

Contact customer support before mailing a return so that we can provide the correct return destination and handling instructions.

Return eligibility may vary by product type. Opened or used household-cleaning products, leaking liquids, opened tablets, pods, sheets, wipes, sachets or incomplete kits may require different handling depending on product condition, the reason for return, safety considerations and law.

Mandatory rights concerning cancellation, defective products, refunds, product safety and conformity remain unaffected.

Payments may be handled by independent payment-service providers subject to their own terms and privacy practices.

Do not send complete payment-card numbers, CVV security codes, passwords or similar credentials to our customer-service email.

Galdreni.com may use Shopify technology and associated applications to provide storefront, checkout, order-management and ecommerce functionality.

Use of Shopify infrastructure does not change the disclosed operating company: Shenzhen Weizhengmei E-commerce Co., Ltd.

External links and integrated services may include payment, shipping, tracking, review, analytics, advertising or social-media services operated by independent third parties.

Review applicable third-party terms and privacy notices before using those services.

The Galdreni® name, logos, trademarks, product photographs, packaging imagery, graphics, text, illustrations, videos and Site layouts are owned by, licensed to or lawfully used by the Company or applicable rights holders.

You may view the Site for ordinary personal shopping and informational purposes.

You may not commercially reproduce, distribute, publish or exploit protected content without permission except where applicable law allows it.

If you submit reviews, photographs, questions, comments or feedback, you must provide lawful content that does not infringe another person's rights.

You retain ownership of content that you own.

By voluntarily submitting content for public display, you grant us a non-exclusive, worldwide, royalty-free permission to host, display and use that content in connection with the Site and Galdren® marketing, subject to applicable law.

Customer reviews reflect individual customer experiences.

Results and experiences may vary depending on product, surface, soil level, method of use, environment and customer expectations.

Reviews do not replace product instructions, specifications or safety information.

Reviews submitted by customers should reflect genuine experiences.

Discount codes, bundles, free gifts, limited-time discounts, free-shipping offers or other promotions may have additional terms.

Eligibility, availability, duration and restrictions will be disclosed where required.

Where you opt in or marketing is otherwise legally permitted, we may send Galdreni® product announcements, home-care tips, new-product information, special offers and related marketing communications.

You may unsubscribe using instructions in the marketing message or by contacting support.

Our Privacy Policy explains how visitor and customer information is collected, used and disclosed.

Applicable privacy rights remain available and are not waived by accepting these Terms.

We aim to keep the Service reasonably available.

Maintenance, hosting outages, network problems, security issues, software updates or other disruptions may temporarily affect availability.

Do not attempt to bypass Site security, access another person's account or interfere with Site systems.

Protect your login credentials and notify us promptly if you suspect unauthorized activity.

To the extent permitted by law, general Site information and functionality are provided on an “as available” basis.

This does not exclude statutory product warranties, conformity requirements or remedies for faulty, unsafe or misdescribed goods.

Product performance may depend on factors such as surface or fabric compatibility, soil level, water hardness, dilution, application method, dwell time, storage and environmental conditions.

Unless specifically and lawfully stated for a particular product, Galdreni® cleaning products should not be assumed to disinfect, sanitize, sterilize or kill microorganisms.

Products described as addressing mold- or mildew-related stains are intended for visible stain cleaning and should not automatically be understood as antimicrobial products.

Nothing in these Terms excludes or limits liability where exclusion or limitation would be unlawful.

This includes fraud, applicable liability for death or personal injury caused by negligence, mandatory product liability and other rights that cannot legally be waived.

Mandatory consumer remedies remain unaffected.

Where legally permitted, you may be responsible for losses reasonably caused by your intentional unlawful use of the Site or a material violation of these Terms.

You are not responsible under this clause for losses caused by our own negligence or unlawful conduct.

We may restrict access to Site functionality where reasonably necessary to address fraud, security threats, unlawful conduct or serious violations of these Terms.

Restricting website access does not cancel lawful rights relating to accepted orders, refunds, returns or statutory remedies.

Severe weather, natural disasters, transport disruption, customs delays, carrier interruptions, network outages, supply interruptions or other circumstances beyond reasonable control may affect performance.

We will communicate relevant order disruptions and provide cancellation, delivery or refund remedies required by law.

Mandatory consumer rights applicable in your jurisdiction take precedence over conflicting provisions of these Terms.

These rights may concern:

• pre-purchase information;
• delivery;
• cancellation;
• defective goods;
• product safety;
• product conformity;
• repair or replacement; and
• refunds.

These Terms are governed by the laws of the People's Republic of China to the extent a choice of law is legally permitted.

This choice does not deprive consumers of mandatory protections that apply in their country or region of residence.

If you have a concern about the Site, a Galdreni® product or an order, contact us at service@galdreni.com so we can try to resolve the matter.

If a dispute remains unresolved, either party may pursue available remedies before a court, regulator or other authority with lawful jurisdiction.

These Terms do not impose mandatory arbitration or a class-action waiver.

If any provision of these Terms is found to be unlawful or unenforceable, it will be limited or severed to the extent required by law.

Remaining provisions continue to apply where permitted.

A delay or failure to enforce a provision does not automatically waive the right to enforce it later.

These Terms, applicable Galdreni® store policies and terms specifically disclosed for an order govern use of the Service and relevant transactions.

Nothing in these Terms excludes statements or pre-contract information that applicable law makes part of a purchase agreement.

We may update these Terms as our services, products, operations or legal requirements change.

The current update date will appear on this page.

Changes ordinarily apply going forward and do not retroactively remove rights associated with an accepted order unless law permits or requires it.