Email Support
Best for detailed product questions, cleaning-use inquiries, return requests, order concerns, damaged-item questions and written follow-up.
Email our team →Contact Us
Galdreni® Customer Care
We're here to help.
Have a question about a Galdreni® home-care product or an existing order? Contact us for product information, usage guidance, order support, shipping assistance, returns, damaged-item questions and general customer care.
Our Business Identity
Know who operates the brand.
Galdreni® products are presented through Galdreni.com. The information below identifies the operating company and designated brand representative for product, order and customer-service inquiries.
Business Information
Brand
Galdreni®
Website
galdreni.com
Operating Company
Shenzhen Weizhengmei E-commerce Co., Ltd.
Brand Representative
Jinguang Gai
Customer Service Phone
+86 17324408904
Customer Service Email
service@galdreni.com
Choose How to Reach Us
Find the help you need.
Whether you're learning more about a Galdreni® product, checking an order, reviewing cleaning instructions or requesting after-sales support, our customer-care team can help direct your inquiry to the right place.
Phone Support
Contact customer care for general product information, order questions and assistance with an existing Galdreni® purchase.
Call customer care →Order Assistance
Have your order number and checkout email ready so our team can better understand and review your request.
Send an inquiry →
{% form 'contact',
id: 'galdreni-contact-form',
class: 'galdreni-contact-form'
%}
Tell us what you need help with.
Fields marked * are required.
{% if form.posted_successfully? %} {% endif %} {% if form.errors %}
{{ form.errors | default_errors }}
{% endif %}
We use the information you submit only as necessary to review and respond to your inquiry. See our Privacy Policy .
{% endform %}
Before You Send a Return
Returns & Refunds
Please contact Galdreni® Customer Care for the applicable return instructions and return destination before shipping an item back.
Do not send a return to an operating-company address, supplier address or other address unless our customer-service team expressly confirms that it is the correct return destination for your order.
Return eligibility, exclusions, refund conditions and applicable timelines are governed by the Return & Refund Policy published on Galdreni.com.
Product appearance, specifications, quantity, fragrance, included accessories and recommended use may vary by item. Always review the applicable Galdreni® product page, packaging, care directions and included instructions before use. Surface compatibility may vary, and spot testing is recommended where appropriate. For questions about a specific Galdreni® product, contact service@galdreni.com.