Privacy Policy

Galdreni® · Privacy Policy

Your privacy, clearly explained.

Learn how personal information may be collected, used and disclosed when you browse Galdreni.com, purchase Galdreni® home-care products, contact our customer-service team, request support or otherwise interact with our online services.

Last updated: September 29, 2026

Clear Identity Brand and business contact details
Order Support Information needed for purchases and delivery
Marketing Choices Opt-outs and consent where applicable
Privacy Requests Access, correction and deletion where available
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This Privacy Policy describes how Galdreni® and its operating company, Shenzhen Weizhengmei E-commerce Co., Ltd. ("we," "us," or "our"), handle personal information through Galdreni.com (the "Site") and related customer services.

Galdreni® focuses on home-cleaning and household-care products, including multi-surface cleaning products, kitchen and bathroom care, laundry products, appliance-maintenance products, odor-control solutions and pet-home floor-care products.

Where applicable law requires consent for a specific activity, merely visiting the Site does not replace that consent.

01

Who We Are

Brand Galdreni®
Operating Company Shenzhen Weizhengmei E-commerce Co., Ltd.
Brand Representative Jinguang Gai
Privacy Contact service@galdreni.com

The company operates the Site and determines the purposes and means of processing where it acts as a controller or business under applicable privacy law.

Jinguang Gai is the designated Brand Representative listed for Galdreni®. This policy does not make any separate statement concerning the company's registered legal representative.

02

Scope of This Policy

This Privacy Policy applies to personal information handled through:

  • the Galdreni® online store;
  • home-care product browsing;
  • customer accounts where available;
  • checkout and orders;
  • delivery and tracking;
  • returns and refunds;
  • customer-service communications;
  • product-use and compatibility questions;
  • reviews and feedback;
  • email or SMS marketing where offered; and
  • analytics or advertising tools where used.

Separately operated websites, payment providers, shipping providers and other third parties may maintain their own privacy notices.

03

Personal Information We Collect

Depending on how you interact with the Site and which services are enabled, information may include:

Contact and delivery details Name, email address, telephone number, billing address and shipping address.
Orders and customer care Products purchased, order history, tracking, returns, refunds, complaints and customer-support messages.
Payment and account records Payment method, transaction reference, account settings and login-related information where applicable.
Device and browsing activity IP address, browser type, device identifiers, viewed pages, search activity, cart activity and approximate location derived from IP.
Marketing preferences Subscription status, opt-in or opt-out choices, interactions with promotions and product interests where collected.
Information you provide Product questions, surface-compatibility questions, appliance or laundry-care questions, photos of damaged, leaking or incorrect products, missing-item information and other details you voluntarily share.

Some information is required to process a purchase, such as a delivery address. Optional marketing information is not required to buy products.

Please do not send passwords, complete payment-card numbers, government identification numbers, financial-account credentials or unrelated sensitive personal information in ordinary customer-service messages.

04

How We Collect Information

We may receive personal information:

  • directly from you when you place an order, create an account, subscribe or contact us;
  • automatically through Site operations, cookies, pixels and similar technologies where enabled;
  • from payment and checkout providers;
  • from fulfillment and delivery partners;
  • from fraud-prevention or security providers;
  • from customer-support systems;
  • from analytics providers where used; and
  • from advertising partners where lawfully enabled.
05

How We Use Information

  • Process payments and fulfill Galdreni® home-care product orders.
  • Arrange shipping, delivery and tracking.
  • Respond to product information, usage, dilution, compatibility, damaged-item, leaking-item, missing-item, return, refund and shipping questions.
  • Maintain customer accounts where available.
  • Secure checkout and detect or prevent fraud.
  • Troubleshoot and operate the Site.
  • Meet tax, accounting, recordkeeping and other legal obligations.
  • Understand store performance and improve the shopping experience where permitted.
  • Send promotional communications where permitted by law and consistent with your choices.
  • Measure or personalize advertising where legally permitted and where applicable consent or opt-out requirements are met.
06

Legal Bases for EEA and UK Processing

Where the GDPR or UK GDPR applies, the applicable legal basis depends on the processing purpose.

  • Contract: processing necessary to fulfill orders or provide support you request.
  • Legal obligation: processing required for tax, accounting or other legal records.
  • Legitimate interests: proportionate security, fraud prevention, service improvement and business operations after considering your rights.
  • Consent: activities requiring consent, such as certain non-essential cookies or direct marketing.

Where processing relies on consent, you may withdraw that consent without affecting the lawfulness of processing carried out before withdrawal.

07

Cookies and Similar Technologies

Shopify and other enabled providers may use cookies or similar technologies for:

  • cart functionality;
  • checkout;
  • authentication;
  • security;
  • preferences;
  • analytics; and
  • advertising where configured.

These technologies may process identifiers, device information and Site interaction data.

Where applicable law requires consent, non-essential cookies or tracking technologies should not be activated until an appropriate choice is obtained.

Your choices: Use the cookie-preferences control displayed by the store where available, or contact service@galdreni.com . This Privacy Policy page does not itself install a cookie banner or disable tracking.
08

Analytics and Advertising

If analytics or advertising tools are enabled, they may help us understand Site usage, measure marketing campaigns, improve store performance or display advertising based on interactions.

Depending on the live store configuration, providers may include services such as Shopify, Google or Meta.

Where required, we obtain consent or provide legally required opt-out choices.

Specific providers, apps, pixels and settings should be confirmed against the live Galdreni.com store configuration before publication.

09

How We Disclose Information

Personal information may be provided, where reasonably necessary, to:

  • Shopify and other hosting or ecommerce providers;
  • payment and checkout providers;
  • warehouses and fulfillment partners;
  • delivery and logistics carriers;
  • customer-service and messaging providers;
  • security and fraud-prevention providers;
  • analytics or advertising providers where enabled;
  • professional advisers;
  • government or regulatory authorities where disclosure is legally required; and
  • parties involved in a lawful merger, restructuring, acquisition or other business transaction.

Such recipients may process information in different countries.

Our store may be powered by Shopify. Shopify may process customer information to provide and operate its platform and related services.

You can review Shopify's Privacy Policy and Shopify's Privacy Portal for information about Shopify's own privacy practices and available controls.

10

Sale, Sharing and Targeted Advertising

Some privacy laws use terms such as "sale," "sharing" or "targeted advertising" to describe certain disclosures involving advertising cookies, pixels, cross-site advertising or platform services, even where customer records are not sold in the ordinary commercial sense.

If these practices apply to tools actually enabled on Galdreni.com, you may have a right to opt out.

You may contact service@galdreni.com to submit a privacy request and use any applicable Site privacy-choice control.

Shopify-specific privacy controls may also be available through privacy.shopify.com .

Operational requirement: Providing an email address alone does not replace a legally required sale/sharing opt-out mechanism, cookie-consent control or browser preference-signal handling. The store operator must configure those tools where required.
11

Payment Processing

Payment service providers process payment credentials and transaction information to authorize purchases, process refunds and provide payment-related services.

Galdreni® may receive information such as:

  • payment status;
  • payment method type;
  • transaction identifiers; and
  • information needed for order reconciliation or fraud prevention.

Complete card numbers and security codes are generally handled directly by payment providers rather than ordinary Galdreni® customer-support staff.

A payment provider's own privacy policy may separately apply.

12

Data Retention

We retain information for the period reasonably necessary for:

  • order fulfillment;
  • customer support;
  • accounting and tax obligations;
  • fraud prevention;
  • dispute resolution;
  • legal compliance; and
  • other purposes described in this policy.

Actual retention periods may vary depending on the type of record and legal requirements.

When retention is no longer justified, information may be deleted, anonymized or otherwise securely handled, subject to applicable legal holds and required records.

13

International Transfers

Because Galdreni.com operates as a cross-border online store, personal information may be processed in China and in other countries where Shopify, payment providers, fulfillment partners, carriers and other service providers operate.

Privacy laws in those locations may differ from those in your home jurisdiction.

Where EEA, UK or other applicable law requires transfer safeguards or a lawful transfer mechanism, the appropriate arrangements should be used.

Contact us for information about safeguards relevant to a privacy request.

14

Data Security

We seek to use reasonable organizational and technical safeguards appropriate to the information and services involved.

However, no online transmission, storage method or information system can be guaranteed to be completely secure.

If you believe your Galdreni® account, order information or personal information may have been compromised, contact us promptly.

15

Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • request access to personal information;
  • request correction;
  • request deletion;
  • request data portability;
  • object to or restrict some processing;
  • withdraw consent where processing is based on consent;
  • opt out of certain targeted advertising, sale or sharing; and
  • exercise other rights available under applicable privacy law.

To submit a request, email service@galdreni.com .

We may reasonably verify your identity before acting on a request.

Legally recognized authorized agents may submit requests where permitted.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

16

EEA and UK Privacy Rights

If the GDPR or UK GDPR applies to your personal information, you may have rights to:

  • access;
  • rectification;
  • erasure;
  • restriction;
  • objection;
  • portability; and
  • withdrawal of consent.

These rights are subject to applicable legal conditions and exceptions.

You may object to direct marketing and may have the right to lodge a complaint with the relevant data-protection authority.

You may also have rights concerning certain solely automated decisions that produce legal or similarly significant effects.

17

United States State Privacy Rights

Where a U.S. state privacy law applies to our business and your information, you may have rights to:

  • know or access personal information;
  • correct inaccurate information;
  • request deletion;
  • obtain certain data in portable form;
  • opt out of applicable sale, sharing or targeted advertising;
  • opt out of certain profiling used for significant decisions where applicable; and
  • appeal a denied privacy request where the applicable law provides such a right.

Submit privacy requests to service@galdreni.com .

We will provide any additional methods required by applicable law and honor qualifying preference signals where required.

18

California Privacy Notice

To the extent California privacy law applies, the categories of personal information potentially involved in operating Galdreni.com may include:

  • identifiers such as name, email address, phone number and IP address;
  • customer and payment records;
  • commercial information such as Galdreni® orders, returns, refunds and customer-service interactions;
  • internet or electronic activity such as Site browsing and cart interactions;
  • approximate location derived from IP;
  • customer communications; and
  • possible product-interest inferences where created by enabled marketing technologies.

The purposes and categories of recipients are described in Sections 5 and 9 above.

Applicable California rights may include access, correction, deletion and the right to opt out of qualifying sale or sharing, as well as rights relating to certain sensitive personal information where applicable.

The store operator should confirm any California-specific lookback disclosures, recipient categories, retention details and opt-out methods against the live store's actual practices before publication.

19

Sensitive Personal Information

Ordinary shopping on Galdreni.com does not require you to provide highly sensitive personal information such as:

  • government identification numbers;
  • passwords;
  • complete payment-card credentials;
  • bank-account login information;
  • medical records; or
  • unrelated sensitive personal information.

Please avoid including unnecessary sensitive information in ordinary customer-support messages.

Payment providers may independently handle financial credentials needed to complete a transaction.

Where legally defined sensitive personal information is processed, applicable restrictions and rights apply.

20

Global Privacy Control and Preference Signals

Some browsers may send a Global Privacy Control ("GPC") or similar signal to express a privacy preference.

Where applicable law requires qualifying preference signals to be recognized, those signals should be handled through the Site's privacy and advertising systems.

You may also contact us regarding a sale/sharing or targeted-advertising opt-out.

Shopify's Privacy Portal may provide additional choices regarding Shopify's own processing.

21

Email Marketing

If you subscribe to Galdreni® marketing emails or marketing communications are otherwise permitted by law, we may send information about:

  • new Galdreni® products;
  • multi-surface and everyday cleaning products;
  • kitchen and bathroom care;
  • laundry and fabric-care products;
  • dishwasher and washing-machine maintenance;
  • household freshness and odor-control products;
  • pet-home cleaning products;
  • promotions; and
  • store updates.

You may unsubscribe using the unsubscribe link included in the marketing email or by contacting us.

Transactional communications such as order confirmations, shipping notices, security messages and replies to your requests may continue where necessary.

22

SMS and Text Marketing

If SMS or text marketing is offered and you separately opt in where legally required, you may receive promotional text messages.

Consent to marketing text messages is not a condition of purchase.

Message and data rates may apply depending on your mobile provider.

Follow the opt-out instructions included in the message, such as replying STOP where supported, or contact us for assistance.

This Privacy Policy does not state that a particular SMS program or message frequency exists unless Galdreni.com actually operates such a program.

23

Children's Privacy

Galdreni.com is designed for adult shoppers and is not directed to children.

Galdreni® products are household-care products intended to be purchased and managed by adults. Certain cleaning products should also be kept out of reach of children in accordance with the applicable product label and safety directions.

We do not intentionally invite children to create customer accounts, place orders or submit personal information directly to us.

If you believe a child has provided personal information without appropriate authorization, contact us so we can review the matter and take action where required.

24

Third-Party Websites and Services

Galdreni.com may contain links to websites or embedded services operated by other companies.

Those third parties may have independent privacy practices and policies.

Please review their privacy notices before submitting personal information to them.

This Galdreni® Privacy Policy does not govern independent third-party websites or services.

25

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • products;
  • store technology;
  • service providers;
  • privacy practices;
  • legal requirements; or
  • business operations.

When updated, we will revise the date shown at the top of this page.

Additional notice or consent will be provided where required by applicable law.

Please review this page periodically for the current version.

26

Contact Us

Galdreni® Privacy & Customer Support

Company: Shenzhen Weizhengmei E-commerce Co., Ltd.

Brand Representative: Jinguang Gai

Website: Galdreni.com

Email: service@galdreni.com

Phone: +86 17324408904

For a privacy request, explain which right you wish to exercise and provide enough information for us to locate the relevant account, order or customer record.

Do not send passwords, security codes or complete payment-card numbers by email.